A new generation of software solutions
We believe great software begins with truly understanding your users. Our solutions streamline work for staff, empower management, and enhance the customer experience.
Purpose-Built Software That Delivers
Software is no longer just a tool. It’s a catalyst for growth, innovation and long-term success.
At Smart‑OSS, we help businesses across Oceania unlock the full potential of software from OSS Systems — a powerful platform already delivering results across Europe.
Now available exclusively through Smart‑OSS, this human-centred, scalable software is built to evolve with your organisation. Whether you're in hospitality, healthcare, commercial property or a complex multi-site environment, it’s designed to make operations simpler and smarter.
Boost Efficiency
Automate repetitive tasks, streamline workflows and free up your team to focus on what matters most.
Enhance Customer Satisfaction
Deliver seamless, intuitive experiences that build trust and improve engagement across every touchpoint.
Gain a Competitive Edge
Turn real-time insights into smarter decisions and keep your business ahead of the curve.
Local Support
We bring world-class software solutions to Oceania, designed to meet your business needs and exceed expectations.
At Smart-OSS, we partner exclusively with OSS Systems (UK) s to deliver proven, people-first technology that drives efficiency, clarity and growth. We know that truly effective software begins with understanding your unique business challenges, and crafting solutions that solve them with precision.
Through our collaboration with OSS Systems, we offer:
✔️ Cutting-edge software tailored to your operations
✔️ End-to-end support from concept to implementation
✔️ Customised business intelligence solutions that turn data into action
Our role is more than a distributor. We act as your local expert and guide, helping you access globally successful technology and adapt it for success in the Oceania market. Whether you're looking to streamline internal processes, improve customer experience, or unlock new insights, Smart-OSS delivers software that makes it simple.
OSS Connect
OSS Connect is a powerful communication tool designed to streamline cleaning and maintenance requests across a range of property types — from hotels and hostels to serviced apartments, shopping centres, and office buildings. It helps you stay focused on your people: guests, tenants, customers, and staff.
Here’s how OSS Connect makes operations smoother:
Contactless Communication
Reduce unnecessary face-to-face interactions. Tenants and team members can log, track, and manage requests directly through the app.
Efficient Workflow
Automate the entire request process — from lodging jobs to task assignment and progress updates — creating faster turnaround and greater productivity.
Safety First
Encourage quick and easy issue reporting to maintain safe, healthy environments. Problems are flagged early and resolved promptly.
OSS Connect isn’t just an app — it’s a smarter way to keep communication clear, simple, and efficient.
OSS Commercial & Healthcare
OSS Commercial & Healthcare is more than just a facilities and maintenance management tool — it’s your central hub for operational excellence.
Built for high-demand environments like shopping centres, hospitals, office complexes, stadiums, schools, and transport hubs, OSS gives you the visibility and control to manage it all.
🔴 Drive Efficiency
Simplify day-to-day operations, automate repetitive tasks, and allocate resources wisely to reduce costs and improve outcomes.
🔴 Prioritise Safety & Compliance
Enable proactive maintenance and instant issue reporting to create safer spaces for staff, visitors, and the wider community.
🔴 Improve Experience
Support a smooth, professional environment for tenants, patients, students, and travellers alike.
🔴 Increase Productivity
Equip your team with the tools and insights they need to work faster, smarter, and more effectively.
🔴 Make Smarter Decisions
Use real-time data to guide planning, improve performance, and deliver better long-term results.
OSS Commercial & Healthcare is fully adaptable to your needs, providing the control and confidence to manage your facilities with ease.
OSS Hospitality
OSS Hospitality is your all-in-one platform designed to bring every department together in seamless coordination — like a well-rehearsed symphony.ddd
From boutique inns to bustling hotels, remote lodges to upscale resorts, OSS helps you deliver a premium guest experience while boosting internal efficiency.
🔴 Streamline & Automate
Manage daily operations with ease — from bookings to housekeeping — and reduce friction across departments through smart automation.
🔴 Support Your Team
Give your staff the tools to shine. Improve communication, eliminate duplication, and keep every team member aligned.
🔴 Exceed Guest Expectations
Create memorable stays by personalising service, responding quickly to needs, and ensuring smooth operations behind the scenes.
🔴 Grow Profitability
Optimise workflows, reduce operational waste, and make data-driven decisions that enhance your bottom line.
OSS Hospitality delivers more than a system — it’s a strategic advantage for hotels ready to raise the bar in service and efficiency.
OSS Manage
OSS Manage is your all-in-one business command centre — built to simplify operations, streamline workflows, and help you grow with confidence.
Designed for multi-site operators and complex organisations, OSS Manage brings clarity, control, and actionable insights to every part of your business.
🔴 Unify Operations
From payroll and timesheets to compliance, contracts, and training, manage it all in one secure cloud-based platform.
🔴 Anywhere, Anytime Access
No servers, no stress. OSS Manage runs in the cloud, giving your team access to key tools and data from any location.
🔴 Drive Profitability
Maximise efficiency, reduce overheads, and access live performance data — including real-time P&L reporting — to stay ahead of the game.
🔴 Simplify Site Management
Manage multiple sites with ease and maintain consistency in quality, safety, and compliance across every location.
🔴 Integrate Seamlessly
Compatible with accounting systems like Sage and Payrite, OSS Manage connects your data to your systems for smarter, faster decisions.
🔴 Always Improving
With automatic updates and continuous enhancements, your platform stays current — no manual upgrades required.
OSS Manage is more than a management tool — it’s the foundation for smarter, more profitable operations.
OSS Maintenance Management
OSS Maintenance Management is your central hub for simplified property maintenance — whether you're managing one site or an entire portfolio. Designed to give you real control anytime, anywhere, OSS Maintenance streamlines tasks, improves team efficiency, and helps you stay on top of every job.
🔴 Smarter Job Allocation
New tasks are automatically categorised and sent to the most suitable team member, so the right person is always on the job.
🔴 Set and Forget Recurring Tasks
Let the system handle routine maintenance with automatic job creation — so your team can focus on higher-value work.
🔴 No Jobs Left Behind
Unfinished jobs are automatically rescheduled, keeping your workflow moving and ensuring nothing slips through the cracks.
🔴 Data That Drives Action
Sort and filter reports by urgency, job type, building, or individual team member to see exactly what needs attention and when.
🔴 Prioritise with Precision
Urgent issues rise to the top, so you can take action fast and avoid costly delays.
Take the stress out of property upkeep. With OSS Maintenance, you’ll gain control, boost productivity, and keep operations running smoothly.
Frequently Asked Questions
Get fast answers to your most pressing questions about OSS Systems software.
Do I need to install anything or have my own servers?
No — OSS is a fully cloud-based system that runs on secure and reliable Google Servers. There’s nothing to install, and you can access it anytime, anywhere with an internet connection.
Is OSS suitable for managing multiple sites or departments?
Yes. OSS is built to handle multi-site and multi-department operations with ease. Whether you’re managing hotels, healthcare facilities, shopping centres, or office buildings, you can centralise control and tailor access for different teams.
Can OSS integrate with our existing systems?
Absolutely. OSS integrates with a range of leading platforms, including accounting tools like Sage and Payrite. This means you can streamline operations without disrupting your current systems.
What kind of support or training is available?
OSS offers dedicated support and onboarding to help your team get up and running quickly. Each platform is designed to be intuitive, and local support is available if you need extra help.
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Smart-OSS Pty Ltd ACN 158 765 434
Unit 5, 10 Hook Street, Capalaba 4157 QLD
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Smart‑OSS™ is an authorised partner of OSS Systems UK. The OSS Systems logo and related trademarks are the intellectual property of OSS Systems and are used on this website with permission. The Smart‑OSS name and logo are trademarks of Smart‑OSS Pty Ltd. All content and branding elements have been approved for use by OSS Systems UK.
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